Privacy Policy

1. Introduction

PropCopy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trade copying platform and related services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)

2.2 Trading Account Information

When you connect your Tradovate account via OAuth, we receive:

• Tradovate account ID and name
• Account balances and equity
• Open positions and orders
• Trade execution history
• OAuth access tokens (encrypted and stored securely)

2.3 Usage Data

We automatically collect certain information when you use our service, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Trade copying activity and performance metrics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our trade copying service
• Execute trades on your behalf based on your configuration
• Display your account balances, positions, and performance
• Send important service notifications
• Improve and optimize our platform
• Process payments and manage subscriptions
• Provide customer support

4. Data Security

We implement industry-standard security measures to protect your data:

• All data is transmitted over HTTPS/TLS encryption
• OAuth tokens are encrypted at rest
• We never store your Tradovate password
• Access to user data is restricted to authorized personnel only
• Regular security audits and monitoring

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Tradovate: To authenticate and execute trades on your behalf
• Payment processors: To process subscription payments (Stripe)
• Service providers: Who assist in operating our platform (hosting, analytics)
• Legal requirements: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Disconnect your Tradovate account at any time
• Export your trade history
• Opt out of marketing communications

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Trade history is retained for your records and analytics. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@propcopy.io